Sales Manager (Greek-speaking)

About the Role

We are looking for a Greek-speaking Sales Manager to join our dynamic Pre-VIP Sales team. In this role, you will work with an active database of casino players, focusing on driving deposits, reactivating inactive players, increasing player value, and identifying high-potential customers who can become VIPs.

Responsibilities

• Contact players through inbound and outbound calls, personalised emails, and SMS to drive first deposits, reactivation, and upselling
• Work with a daily assigned database, covering different player segments and priorities
• Reach out to newly assigned players on the same day and maintain consistent multi-channel communication
• Promote and activate personalised bonuses and offers based on player behaviour and preferences
• Identify high-potential players, convert casual players into VIPs, and reactivate churned VIPs
• Collaborate with VIP and Retention teams on campaigns and hand over qualified players to VIP managers
• Maintain accurate CRM records, tracking all player interactions and outcomes
• Monitor personal KPIs, including database coverage, conversion rates, reactivation, and deposits
• Contribute insights to improve sales scripts, offers, and player engagement strategies
• Ensure a professional, friendly, and compliant player experience across all interactions

Requirements

• Native or fluent Greek and English at B2 level or higher, both spoken and written
• 1+ year of experience in sales, retention, or account management, preferably in iGaming, betting, or entertainment
• Experience with inbound and outbound calls and confidence in making 70–100 calls per day
• Strong communication, persuasion, and objection-handling skills
• Excellent written communication skills for personalised emails and player follow-ups
• Analytical mindset with an understanding of sales KPIs and performance metrics
• Target-driven, self-motivated, and resilient under pressure
• Ability to manage multiple player segments and priorities simultaneously
• Experience with CRM systems and telephony tools
• Nice to have: knowledge of casino products, bonus mechanics, VIP management, or high-value customers

Benefits

• Fixed monthly salary plus a performance-based monthly bonus
• Monday–Friday schedule, with weekends off
• Fully remote work setup
• Ready-to-work player database, with no cold leads or need to build a portfolio from scratch
• Structured onboarding with a knowledge base, call and email scripts, bonus flows, and regular 1:1 meetings with your manager
• Career growth opportunities, including a potential path to Team Lead
• An international team, fast decision-making, and minimal bureaucracy