eyeDP and Mindway AI Announce Partnership for Integrated KYC and Player Harm Detection

eyeDP and Mindway AI have formed a partnership to offer iGaming operators an integrated approach to identity verification and early problem gambling detection. By combining eyeDP’s real-time KYC document processing with Mindway AI’s analytics-driven harm detection, the collaboration sets out to give operators a consolidated workflow for both compliance and player protection.

Combining Document Verification and Harm Detection

eyeDP’s document platform supports operators with KYC by enabling document submission, real-time verification, and inconsistency analysis. Mindway AI’s flagship GameScanner tool is designed to detect early signs of at-risk and problem gambling by pairing machine learning insights with human expert review. The integration aims to embed both capabilities into a single operator workflow, linking identity checks with ongoing risk monitoring.

"Identity verification and early risk detection are two aspects of iGaming that should always go hand-in-hand, so we’re delighted to announce our new integration with Mindway AI. As a company that shares our values in terms of how AI and automation can assist operators with their security and compliance, the collaboration will help us provide a more joined-up technical offering that all Mindway AI customers can benefit from." — Warren Russell, CEO at eyeDP

Industry Context: Security and Compliance Pressures

Player protection and KYC remain critical compliance points in regulated markets. The integration is being positioned as a response to operator demand for more connected and auditable solutions, especially amid increasing expectations from licensing bodies. eyeDP’s workflow is built to provide a decision trail for compliance teams, while Mindway AI’s technology monitors player activity for potential harms.

Rasmus Kjaergaard, CEO at Mindway AI, stated:

"Adding eyeDP’s AI-powered document checks alongside our existing early risk-detection and monitoring capabilities will enable Mindway AI to connect the dots to better protect customers moving forward. The partnership is founded on a shared vision of using AI and automation to aid smarter and more timely decision-making without sacrificing human oversight, and together we’ll help operators take security and compliance to new heights."

How the Integrated Solution Works

The partners emphasize automation with traceability. Key elements include:

• Document collection and submission via eyeDP’s platform
• Automated and manual verification to spot inconsistencies
• Immediate handoff to Mindway AI’s GameScanner for continuous behavioural monitoring
• Flagged player risk events prompt compliance checks within the same ecosystem
• Built-in audit features for regulatory inspection

The aim is to provide both technical integration and auditability, reducing the operational friction of managing separate tools for KYC and player protection.

Market Impact and Operator Considerations

This partnership targets operators seeking to modernize their compliance and player safety processes in an environment where incidents of financial fraud and player harm may intersect. Both companies cite a shared belief that AI-driven automation, supervised by human oversight, is key to navigating new compliance requirements. The combined workflow is expected to appeal particularly to those operating in markets with rising scrutiny from gambling regulators.

Looking Ahead for B2B Suppliers and Operators

The partnership expands both companies’ B2B offerings. It also feeds into broader industry efforts to link identity and behavioural data for better risk profiling—a direction likely to be further mandated as regulations develop. For platform and compliance teams, the joint solution could reduce the burden of integrating multiple vendors, but actual performance will depend on the implementation and robust regulatory acceptance.