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Technological Challenges Facing Every CTO in iGaming

The lack of space for technical conversations limits progress in an industry that needs maturity and adaptation to rapid changes.

By Emilio NavarroPublished Jul 23, 20262 min readEurope
Technological Challenges Facing Every CTO in iGaming

The iGaming sector faces significant technical challenges and lacks an adequate focus at events to discuss these issues. The industry has grown rapidly, organizing large events, but does not provide sufficient space for technological discussions. Sergey Kastukevich, CTO of SOFTSWISS, highlights the need to focus events on engineers and details how this conference should look.

The Lack of Space for Technical Discussions

iGaming events often focus on market expansion and business relationships, sidelining the engineers who develop the platforms. The engineering community lacks a dedicated forum to address shared technical problems. This leads to isolated solutions to problems and results in repeated errors across different companies over time.

Rapid Growth Requires Mature Technical Conversations

iGaming is no longer a young industry and now handles millions of users and complex transactions. It needs a dedicated space where technical leaders can present real cases and their failures. Sergey Kastukevich asserts that conferences often become marketing exercises, detracting from technical discussions.

The Complexity of Modern Infrastructure

The infrastructure of iGaming must support high transaction volumes, process payments in real-time, and comply with varying regulations. This is of interest to engineers outside of iGaming. Solutions from companies such as AWS, Oracle, and Cloudflare can provide new insights and practices to improve these platforms.

Adapting to Rapidly Advancing Technologies

Technological advancement in iGaming is swift, and architectures that once seemed modern are now necessary. The integration of artificial intelligence into workflows is key to maintaining competitiveness. Falling behind means immediate losses in revenue and players.

Breaking the Technological Isolation of iGaming

Innovation emerges when different perspectives are combined. iGaming engineers tend to compare only among themselves, limiting their reference pool. The best ideas come from sharing experiences with other sectors, thus strengthening the industry.

The Tech Race Summit 2026 will take place on September 10th in Warsaw, featuring over 30 speakers from companies such as AWS, Google, and Oracle. Sergey Kastukevich leads the implementation of AI usage at SOFTSWISS and fosters the engineering community through hackathons and conferences.

For more information, visit the Tech Race Summit website.

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About the author

Emilio Navarro

Emilio Navarro

Industry Technology Correspondent

Emilio Navarro covers the cross-cutting technology and business of iGaming — platforms, data and AI, compliance tooling, affiliate marketing, financial results, and the stories that fit no single rubric. The reports open with the announcement, cite vendors and figures exactly as published, and keep a healthy distance from press-release language. When a supplier unveils a new engine or the advertising rulebook changes, Emilio Navarro reports what genuinely changes.

More from Emilio Navarro

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